Frequently Asked Questions
Hey! Sarah here, I've listed below all of the frequently asked questions, but if you do have any other question please don't hesitate to get in touch.
Do you take a deposit?
Yes. We require a 50% holding deposit to secure your date, with the remaining 50% due 14 days prior to your event.
Are there any other charges?
Bookings also require a £100 damage deposit which is refunded following the collection of equipment after a booking. If any damages do occur to any materials on site, please do let us know urgently as often we are booked back to back, and have little time to rectify. Note that if the cost of damage is greater than the £100 deposit, you will be liable for further charges.
What time is set up?
A delivery and collection time will be advised a couple of days prior to your booking.
Can I hire for a few days?
All packages come with overnight hire as standard. You can hire additional nights at £100 per night, with a discount applied to longer bookings.
What areas do you cover?
40miles from OX25 at no additional charge. Anything over this up to 80miles is 45ppm.
Igloos
What space is needed?
4m x 4m is needed for an igloo set up. Please let me know if there are any access restrictions to the space, and the type of floor. The igloo can be put on any style flooring - grass, turf, patio.
How long is the set up?
Set up takes between 2-3hrs, and pack down around 2hrs. This can vary depending on the ease of access at your home.
Do you need wifi?
Yes. I do not provide wifi so please ensure yours reaches the location you'd like to set up in. This is only needed for the movie night igloo, or gaming igloo. The dining and picnic options do not require wifi.
Do you need electricity
Yes. I have a 15m extension and will need access to plug this in.
What do I need to do?
Ensure the igloo is fully zipped up, windows and doors, and everything is inside the igloo if it starts to rain and during the night. Please also ensure all candles and tech are turned off.
Can I watch movies during the day?
The Movie Night Igloo and Gamer's Dome both come with the new blackout dome cover included, meaning you can use the projector anytime during the day or night!
How many people can fit in the igloo?
It's recommend for x6 adults, or x8 children, but we have had x12 children and x8 adults previously who have found it absolutely fine space wise!
Can I have a different colour set up?
I can create fully bespoke set-ups. You can also hire the igloo as an empty shell to furnish how you please, or I'm happy to work with you to create a personalised package.
Outdoor Set -Ups - Movie/Picnic
What space is needed?
The outdoor set-ups are completely workable around whatever space you have.
How long is the set up?
Set up takes between 1-3hrs, and pack down around 1-2hrs. This can vary depending on the ease of access at your home.
Do you need wifi?
Yes. I do not provide wifi so please ensure yours reaches the location you'd like to set up in. This is only needed for the outdoor movie night.
Do you need electricity
Yes. I have a 15m extension and will need access to plug this in for the outdoor movie night only. This is not needed for the luxury picnic.
Do we just leave everything overnight?
I do ask that you take everything indoors at the end of the evening. On the occasion where it is forecast for a very hot night, just the loose furnishings and technoloy to be taken indoors.
What happens if it rains?
Please take the whole kit indoors if this happens. For a full weatherproof option the igloos are the best choice.
Can I watch movies during the day?
The cinema screen can only be seen after dusk. In daylight you are not able to see the screen.
Can I have a different colour set up?
I can create fully bespoke set-ups. I'm happy to work with you to create a fully personalised package.
